Integrate Asana with Freshservice

Send information between Asana and Freshservice automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Asana and Freshservice using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Workspace or organization created

Triggers when a new workspace or organization is created

Subtask created

Triggers when a new subtask is created

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Task or subtask updated

Triggers when the details of an existing task or subtask are updated

Task tagged

Triggers when a task is tagged in the selected project

Task completed

Triggers when an existing task is completed

User added

Triggers when a new user is added in the selected workspace

Task or subtask created

Triggers when a new task or subtask is created

Tag added

Triggers when a new tag is added in the selected workspace

Project updated

Triggers when the details of an existing project are updated

Team created

Triggers when a team is created in the selected organization

Task section changed

Triggers when a change is made to a task section

Ticket created

Triggers when a new ticket is created

Change created

Triggers when a new change is created

Asset updated

Triggers when the details of an asset is updated

Change updated

Triggers when any detail of a change is updated

Asset created

Triggers when a new asset is created

Updated problem

Triggers when any detail of a problem is updated

Updated release

Triggers when any detail of a release is updated

Problem created

Triggers when a new problem is created

Release created

Triggers when a new release is created

Updated ticket

Triggers when any detail of a ticket is updated

All Actions - Actions are the automated tasks

Create subtask

Creates a new subtask under the specified task

Create task in project

Creates a new task with custom fields in the selected project

Create project in team

Creates a new project in the selected team

Create task

Creates a new task in the selected project

Duplicate project

Creates a duplicate copy of an existing project with a different name

Create project from template

Creates a new project from the selected template

Add task to section

Adds a new task to the specified section

Create project in workspace

Creates a new project in the selected workspace

Create story

Creates a new story for the specified task

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Update task in project

Updates the details (include custom fields) of an existing task

Fetch task in project

Fetches the details (including custom fields) of an existing task in a project by its GID

Fetch task

Fetches a task by its GID

Fetch user

Fetches the details of an existing user by email

Create problem

Creates a new problem

Add device to software

Adds a new device to the specified software

Create requester

Creates a new requester

Create reply conversation

Creates a new reply conversation for the ticket

Create ticket note

Creates a new ticket note

Create asset

Creates a new asset

Create ticket

Creates a new ticket

Create department

Creates a new department

Create change

Creates a new change

Create contract

Creates a new contract

Create release

Creates a new release

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Update problem

Updates the details of an existing problem

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch department

Fetches the details of an existing department by its name or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket by ID

Fetches the details of an existing ticket by ID

What is Asana?

Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Toto

Technical Engineer, Master Liveaboards

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