Integrate Basin with Trengo
Send information between Basin and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Trengo whenever a new submission is made in Basin
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Trengo each time a form is submitted in Basin.
How it works
- The flow triggers when a new submission is added in Basin.
- Zoho Flow creates a new ticket in Trengo.
Create a ticket in Trengo whenever a new submission is made in Basin
Basin + Trengo
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Supported triggers and actions
Integrate Basin and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission added
Triggers when a new submission is added
Ticket reopened
Triggers when an existing ticket is reopened
Inbound message received
Triggers when a new inbound message is received
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Outbound message sent
Triggers when a new outbound message is sent
Ticket label added
Triggers when a new label is added to an existing ticket
Ticket closed
Triggers when an existing ticket is closed
Note created
Triggers when a new internal message is created
All Actions - Actions are the automated tasks
Fetch submission
Fetches a submission based on the search query provided
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Send email
Sends an email to the specified email address
Send ticket message
Sends a ticket message
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update ticket custom field
Updates the details of an existing ticket custom field
Update contact custom field
Updates the details of an existing contact custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
What is Basin?
Basin is a form-builder platform that lets you create forms with flexible controls, filter spam emails, and search through all submissions.
Similar apps
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >After implementing Zoho Flow, we reduced manual data entry errors by over 80%, saving a dozen work hours each month. Cost-wise, this translates to saving $5000–$7,000 per year, in addition to faster response times and higher lead conversion potential.
Yaniv David
Ecommerce Business Operations Manager, Amazos
I’m a lawyer by training, not a developer, but I built these flows myself. That says something about how accessible Zoho Flow is. It has helped us save over $100,000 and 1,200 hours every year.
Morten Lodal Askekilde
Chief Operating Officer, Alps Education
We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Alebat Education
