Integrate Basin with Usedesk
Send information between Basin and Usedesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in Usedesk following a form submission in Basin
Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Usedesk upon receiving a new form submission in Basin.
How it works
- The flow triggers when a new submission is added in Basin.
- Zoho Flow creates a new ticket in Usedesk.
Create a new ticket in Usedesk following a form submission in Basin
Basin + Usedesk
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Supported triggers and actions
Integrate Basin and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission added
Triggers when a new submission is added
New client
Triggers when a new client is created
New ticket
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Fetch submission
Fetches a submission based on the search query provided
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create ticket
Create a new ticket
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create client
Create a new client
Send chat message
Sends a chat message to the client in chat
Update client
Update details of a client
Update agent
Updates an existing agent
Update ticket
Update details of a ticket
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by ID
Fetch details of an agent using id
What is Basin?
Basin is a form-builder platform that lets you create forms with flexible controls, filter spam emails, and search through all submissions.
Similar apps
What is Usedesk?
Usedesk customer support application
Similar apps
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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CEO, OpIndia
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
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Technical Engineer, Master Liveaboards
