Integrate Big Cartel with Freshdesk
Send information between Big Cartel and Freshdesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a contact in Freshdesk when a new purchase is made in Big Cartel
Streamline customer support by instantly creating contacts in your customer service platform for seamless post-purchase service. This flow will generate a new contact in Freshdesk in response to new purchases from Big Cartel.
How it works
- The flow triggers when an order is completed in Big Cartel.
- Zoho Flow creates a new contact in Freshdesk.
Create a contact in Freshdesk when a new purchase is made in Big Cartel
Big Cartel + Freshdesk
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Supported triggers and actions
Integrate Big Cartel and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Updated order
Triggers when an existing order is updated
Updated product
Triggers when an existing product is updated
New order
Triggers when a new order is created
New product
Triggers when a new product is added
Completed order
Triggers when an order is completed
Contact created
Triggers when a new contact is created
Ticket note added
Triggers when a note is added to the selected ticket
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Fetch category
Fetches the details of an existing category by ID
Create forum category
Creates a new forum category
Create forum
Creates a new forum in the selected category
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Add notes to ticket
Adds private or public notes to the selected ticket
Create company
Creates a new company
Create group
Creates a new group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch company
Fetches the details of an existing company by domain
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
What is Big Cartel?
Big Cartel provides a platform for artists and makers to run an online store. You can customize your shop, manage orders, and run promotions.
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
