Integrate Bit Form with Usedesk

Send information between Bit Form and Usedesk automatically, without writing any code, using Zoho Flow.

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Create a ticket in Usedesk whenever a new submission is made in Bit Form

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Usedesk for new form submission in Bit Form.

How it works
  1. The flow triggers when a new form response is received in Bit Form.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Bit Form

Bit Form + Usedesk

Build your own integrations between Bit Form and Usedesk

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Supported triggers and actions

Integrate Bit Form and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form response received

Triggers when a new form response is received

New client

Triggers when a new client is created

New ticket

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create form response

Creates a new form response

Create agent

Creates a new agent

Add comment

Add a comment to a ticket

Create ticket

Create a new ticket

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create client

Create a new client

Send chat message

Sends a chat message to the client in chat

Update client

Update details of a client

Update agent

Updates an existing agent

Update ticket

Update details of a ticket

Fetch agent by email

Fetch details of an agent using email id

Fetch client

Fetch details of a client using id

Fetch ticket

Fetch details of a ticket using ticket id

Fetch agent by ID

Fetch details of an agent using id

What is Bit Form?

Bit Form is a WordPress form builder. It provides 19+ field types with drag & drop features, a built-in style editor, pre-built contact form templates, and more.

Forms WordPress Plugins

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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