Integrate Bookit with Zendesk
Send information between Bookit and Zendesk automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when the status of an existing appointment is updated in Bookit
Integrate Bookit with Zendesk using Zoho Flow. Whenever the status of an existing appointment is updated in Bookit, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when the status of an existing appointment is updated in Bookit.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when the status of an existing appointment is updated in Bookit
Bookit + Zendesk
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Supported triggers and actions
Integrate Bookit and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Appointment status changed
Triggers when the status of an existing appointment is updated
Appointment added
Triggers when a new appointment is created
Appointment updated
Triggers when the details of an existing appointment is updated
Customer created or updated
Triggers when a new customer is created or the details of an existing customer is updated
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Bookit?
Bookit is an appointment scheduling WordPress plugin that can help users create and manage appointment and event bookings on their WordPress site.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Custom functions
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Learn more >We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
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CEO, Package Mate
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Toto
Technical Engineer, QPayPro
