Integrate Chaport with Drift
Send information between Chaport and Drift automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a contact in Drift when a new live chat session starts in Chaport
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in Drift for every new live chat session in Chaport.
How it works
- The flow triggers when a new chat is started in Chaport.
- Zoho Flow creates a new contact in Drift.
Create a contact in Drift when a new live chat session starts in Chaport
Chaport + Drift
Build your own integrations between Chaport and Drift
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Supported triggers and actions
Integrate Chaport and Drift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Visitor updated
Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated
Chat started
Triggers when a new chat is started
Chat finished
Triggers when a chat is finished
Operator added
Triggers when a new operator is added
Conversation closed
Triggers when a conversation is closed
New conversation
Triggers when a new conversation is created
All Actions - Actions are the automated tasks
Create operator
Creates a new operator
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch contact - By ID
Fetches the details of an existing contact by ID
Fetch conversation
Fetches the details of a conversation by its ID
Fetch contact - By email
Fetches the details of an existing contact by email
What is Chaport?
Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.
Similar apps
What is Drift?
Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.
Sean Rivers
Platform Evangelist, Relay Inc.
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
Greg Szabo
Operations Manager, Syncify
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Innoliving
