Integrate Customer.guru with ServiceNow
Send information between Customer.guru and ServiceNow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Customer.guru and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record created
Triggers when an incident record is created
Record updated
Triggers when the details of an existing record are updated
All Actions - Actions are the automated tasks
Schedule survey
Schedules a new survey
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch incident
Fetches the details of an existing incident record by ID
What is Customer.guru?
Customer.guru is an easy-to-setup tool for tracking customer satisfaction using Net Promoter Score. It lets you discover online trends, generate reports, embed customer reviews in your landing pages, and more.
Similar apps
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Toto
Technical Engineer, Master Liveaboards
