Integrate Deskpro with Productive
Send information between Deskpro and Productive automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Productive for fresh tickets initiated in Deskpro
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Productive for new tickets created in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in Productive.
Generate a task within your Productive for fresh tickets initiated in Deskpro
Deskpro + Productive
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Supported triggers and actions
Integrate Deskpro and Productive using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Organization created
Triggers when a new organization is created
Task created
Triggers when a new task is created
Contract created
Triggers when a new contract is created
Deal created
Triggers when a new deal is created
Contact created
Triggers when a new contact is added
Booking created
Triggers when a new booking is created
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch ticket
Fetches the details of an existing ticket by its ID
Create project
Creates a new project
Create contact
Creates a new contact
Create task
Creates a new task
Create deal
Creates a new deal
Create contract
Creates a new contract
Create booking
Creates a new booking
Update contact
Updates the details of an existing contact
Update contract
Updates the details of an existing contract
Update deal
Updates the details of an existing deal
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Update booking
Updates the details of an existing booking
Fetch company
Fetches the details of an existing company using name
Fetch project
Fetches the details of an existing project using project ID
Fetch contact
Fetches the details of an existing contact using ID
Fetch contract
Fetches the details of an existing contract using ID
Fetch booking
Fetches the details of an existing booking using ID
Fetch task
Fetches the details of an existing task using task ID
Fetch people
Fetches the details of the specified people
Fetch deal
Fetches the details of an existing deal using ID
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
What is Productive?
Productive is a project management tool that includes everything you need to run a profitable agency
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