Integrate Endpoint Central Cloud with ServiceDesk Plus Cloud
Send information between Endpoint Central Cloud and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Endpoint Central Cloud and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Asset created
Triggers when a new asset is created
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Request updated in template
Triggers when an existing request is updated in the selected template
Task created
Triggers when a new task is created
Request created in template
Triggers when a new request is created in the selected template
Request created
Triggers when a new request is created
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Request updated
Triggers when the details of an existing request are updated
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
All Actions - Actions are the automated tasks
Send enrollment request
Sends an enrollment invite to the specified user
Add computer to group
Adds the specified computer to an existing group
Create user in MDM
Creates a new user in MDM (member)
Add user to MDM group
Adds the specified user to an existing MDM group
Create MDM group
Creates a new MDM group in selected group type
Associate MDM profile to device
Associates the specified MDM profile to an existing device
Put device in lost mode
Activates lost mode on the specified device
Associate MDM app to device
Associates the specified MDM app to an existing device
Associate app to MDM group
Associates the specified app to an existing MDM group
Remove user from MDM group
Removes the specified user from an existing MDM group
Associate profile to MDM group
Associates the specified profile to an existing MDM group
Fetch MDM group
Fetches the details of an existing MDM group
Fetch MDM user
Fetches the details of an existing MDM user
Fetch group
Fetches the details of an existing group
Fetch computer warranty
Fetches warranty information of an existing computer
Fetch app
Fetches the details of an existing app
Fetch computer basic details
Fetches the basic details of an existing computer
Fetch inventory summary
Fetches the inventory summary of a specified computer
Remove computer from group
Removes the specified computer from an existing group
Create problem
Creates a new problem
Create request
Creates a new request
Associate request with problem
Associates a request with a specific problem
Create requester
Creates a new requester
Create change
Creates a new change
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch solution topic
Fetches a solution topic by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
What is Endpoint Central Cloud?
Endpoint Central is a Unified Endpoint Management (UEM) solution platform that allows users to secure and manage servers, desktops, laptops, tablets, smartphones, and more devices.
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What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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