Integrate Fluent Support with Neaktor

Send information between Fluent Support and Neaktor automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Neaktor for new tickets generated in Fluent Support

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Neaktor for fresh tickets initiated in Fluent Support.

How it works
  1. The flow triggers when a new ticket is created in Fluent Support.
  2. Zoho Flow creates a new task using the specified task model in Neaktor.
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Add new tasks to your Neaktor for new tickets generated in Fluent Support

Fluent Support + Neaktor

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Supported triggers and actions

Integrate Fluent Support and Neaktor using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket reopened

Triggers when a ticket is reopened

Ticket created

Triggers when a new ticket is created

Tickets moved

Triggers when tickets are moved

Ticket agent changed

Triggers when a ticket agent is changed

Ticket closed

Triggers when an existing ticket is closed

Assignee changed

Triggers when the assignee is changed

Task status completed

Triggers when a task status is marked complete

Task comment added

Triggers when a new task comment is added

Task created

Triggers when a new task is created

Task deleted

Triggers when a task is deleted

Task status updated

Triggers when the details of an existing task is updated

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Fetch customer

Fetches the details of an existing customer

Fetch ticket

Fetches the details of an existing ticket

Fetch agent

Fetches the details of an existing agent

Add project managers

Adds project managers to the specified project

Create project

Creates a new project using the specified module

Create reminder

Creates a new reminder

Create task

Creates a new task using the specified task model

Create event

Creates a new event

Update task

Updates the details of an existing task using ID or IDx

Update event

Updates the details of an event

Update project

Updates the details of an existing project

Fetch project

Fetches the details of an existing project using ID or key

Fetch user

Fetches the details of an existing user using email address

Fetch event or reminder

Fetches the details of an existing event or a reminder using ID

Fetch task

Fetches the details of an existing project using ID or IDx

What is Fluent Support?

Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.

What is Neaktor?

Neaktor is a low-code business process and project management application that lets users manage tasks, requests, customers, orders, and more.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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