Integrate FormTitan with Helpshift
Send information between FormTitan and Helpshift automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Helpshift whenever a new submission is made in FormTitan
Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Helpshift upon receiving a new form submission in FormTitan.
How it works
- The flow triggers when a new form submission is received in FormTitan.
- Zoho Flow creates a new issue in Helpshift.
Create a ticket in Helpshift whenever a new submission is made in FormTitan
FormTitan + Helpshift
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Supported triggers and actions
Integrate FormTitan and Helpshift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form submission received
Triggers when a new form submission is received
Issue updated
Triggers when the details of an existing issue are updated
Issue created
Triggers when a new issue is created
All Actions - Actions are the automated tasks
Fetch form
Fetches the details of an existing form using ID
Create FAQ
Creates a new FAQ
Create issue
Creates a new issue
Add note
Adds a private note to an existing issue
Add message
Adds a message to an existing issue
Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID
Fetch user
Fetches the details of an existing user by email address
What is FormTitan?
FormTitan is a comprehensive platform for CRM applications that lets you build portals, progressive and dynamic forms, schedulers, dashboards, and more.
Similar apps
What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
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Sales Director, Artico
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
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CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
