Integrate Freshdesk with Contacts+
Send information between Freshdesk and Contacts+ automatically, without writing any code, using Zoho Flow.
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Create a new contact is in Contacts+ each time a new contact is created in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Contacts+ whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in Contacts+.
Create a new contact is in Contacts+ each time a new contact is created in Freshdesk
Freshdesk + Contacts+
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Supported triggers and actions
Integrate Freshdesk and Contacts+ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when a contact is updated
Contact created
Triggers when a contact is created
Business card transcribed
Triggers when a business card is transcribed
All Actions - Actions are the automated tasks
Create forum category
Creates a new forum category
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create company
Creates a new company
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Create group
Creates a new group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Create tag
Creates a new tag
Create contact
Creates a new contact
Tag contact
Tags the specified contact
Update contact
Updates the details of an existing contact
Remove tag from contact
Removes tag from the contact specified
Fetch contact
Fetches the details of an existing contact
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Contacts+?
Contacts+ is a contact management application that lets you sync data across accounts, detect duplicate contacts, scan and share business cards and more.
Similar apps
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Hitesh Matlani
Director - Business Development and Operations, Avid Brio
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
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Pablo Silva
System Administrator, CASIOPE
