Integrate Freshdesk with Endpoint Central Cloud

Send information between Freshdesk and Endpoint Central Cloud automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshdesk and Endpoint Central Cloud

Connect Freshdesk and Endpoint Central Cloud with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Endpoint Central Cloud using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

All Actions - Actions are the automated tasks

Create forum category

Creates a new forum category

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create company

Creates a new company

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Create group

Creates a new group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Send enrollment request

Sends an enrollment invite to the specified user

Add computer to group

Adds the specified computer to an existing group

Create user in MDM

Creates a new user in MDM (member)

Add user to MDM group

Adds the specified user to an existing MDM group

Create MDM group

Creates a new MDM group in selected group type

Associate MDM profile to device

Associates the specified MDM profile to an existing device

Put device in lost mode

Activates lost mode on the specified device

Associate MDM app to device

Associates the specified MDM app to an existing device

Associate app to MDM group

Associates the specified app to an existing MDM group

Remove user from MDM group

Removes the specified user from an existing MDM group

Associate profile to MDM group

Associates the specified profile to an existing MDM group

Fetch MDM group

Fetches the details of an existing MDM group

Fetch MDM user

Fetches the details of an existing MDM user

Fetch group

Fetches the details of an existing group

Fetch computer warranty

Fetches warranty information of an existing computer

Fetch app

Fetches the details of an existing app

Fetch computer basic details

Fetches the basic details of an existing computer

Fetch inventory summary

Fetches the inventory summary of a specified computer

Remove computer from group

Removes the specified computer from an existing group

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Endpoint Central Cloud?

Endpoint Central is a Unified Endpoint Management (UEM) solution platform that allows users to secure and manage servers, desktops, laptops, tablets, smartphones, and more devices.

Devices ITSM ManageEngine

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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