

Integrate Freshdesk with Graphy
Send information between Freshdesk and Graphy automatically, without writing any code, using Zoho Flow.

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Connect Freshdesk and Graphy with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Graphy using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Contact created
Triggers when a new contact is created

Ticket note added
Triggers when a note is added to the selected ticket

Ticket updated
Triggers when the details of an existing ticket are updated

Contact updated
Triggers when the details of an existing contact are updated

Ticket created
Triggers when a new ticket is created

Course completed
Triggers when an existing learner has completed a course

Course or package created
Triggers when a new course or package is created

Course published
Triggers when a new course is published

Learner updated
Triggers when the details of an existing learner profile are updated

Learner added
Triggers when a new learner is added

Learner enrolled for course or package
Triggers when a learner has enrolled for a course or package

Course item completed
Triggers when an existing learner has completed a course item
All Actions - Actions are the automated tasks

Create forum category
Creates a new forum category

Create forum
Creates a new forum in the selected category

Create ticket
Creates a new ticket

Create contact
Creates a new contact

Add notes to ticket
Adds private or public notes to the selected ticket

Create company
Creates a new company

Create group
Creates a new group

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Update ticket
Updates the details of an existing ticket

Fetch company
Fetches the details of an existing company by domain

Fetch ticket status
Fetches the status of a specific ticket by label

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Fetch company by ID
Fetches the details of an existing company by ID

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject

Add learner
Adds a new learner

Enroll learner
Enrolls learner in a particular course or package

Remove learner
Removes an existing learner from the specified course or package
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Graphy?
Graphy is a platform that empowers creators and educators to scale their online brand and business by launching their online courses and selling them via white-labeled websites and mobile apps.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
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Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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