Integrate Freshdesk with ServiceDesk Plus Cloud
Send information between Freshdesk and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Fetch the details of an existing release task by id or title in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing release task by id or title in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing release task by id or title in ServiceDesk Plus Cloud.
Fetch the details of an existing release task by id or title in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Send a request notification in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically sends a request notification in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow sends a request notification in ServiceDesk Plus Cloud.
Send a request notification in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Create a note for the selected release in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a note for the selected release in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a note for the selected release in ServiceDesk Plus Cloud.
Create a note for the selected release in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Create a new milestone in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new milestone in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new milestone in ServiceDesk Plus Cloud.
Create a new milestone in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Create a new request worklog in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new request worklog in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new request worklog in ServiceDesk Plus Cloud.
Create a new request worklog in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Update the details of an existing request in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the details of an existing request in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow updates the details of an existing request in ServiceDesk Plus Cloud.
Update the details of an existing request in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Update the details of an existing release in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the details of an existing release in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow updates the details of an existing release in ServiceDesk Plus Cloud.
Update the details of an existing release in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Fetch a solution topic by its name in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches a solution topic by its name in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches a solution topic by its name in ServiceDesk Plus Cloud.
Fetch a solution topic by its name in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Build your own integrations between Freshdesk and ServiceDesk Plus Cloud
Connect Freshdesk and ServiceDesk Plus Cloud with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket updated
Triggers when the details of an existing ticket are updated
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Asset created
Triggers when a new asset is created
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Request updated in template
Triggers when an existing request is updated in the selected template
Task created
Triggers when a new task is created
Request created in template
Triggers when a new request is created in the selected template
Request created
Triggers when a new request is created
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Request updated
Triggers when the details of an existing request are updated
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
All Actions - Actions are the automated tasks
Create forum category
Creates a new forum category
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create company
Creates a new company
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Create group
Creates a new group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Create problem
Creates a new problem
Create request
Creates a new request
Associate request with problem
Associates a request with a specific problem
Create requester
Creates a new requester
Create change
Creates a new change
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch solution topic
Fetches a solution topic by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
