Integrate Freshdesk with T.LY

Send information between Freshdesk and T.LY automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new shortened link in T.LY when a new contact is created in Freshdesk

Integrate Freshdesk with T.LY using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically create a new shortened link in T.LY. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow create a new shortened link in T.LY.
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Create a new shortened link in T.LY when a new contact is created in Freshdesk

Freshdesk + T.LY

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Fetch the details of an existing tag using id in T.LY when a new contact is created in Freshdesk

Integrate Freshdesk with T.LY using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing tag using id in T.LY. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing tag using id in T.LY.
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Fetch the details of an existing tag using id in T.LY when a new contact is created in Freshdesk

Freshdesk + T.LY

Build your own integrations between Freshdesk and T.LY

Connect Freshdesk and T.LY with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and T.LY using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Create pixel

Triggers when a new pixel is created

Update tag

Triggers when the details of an existing tag are updated

Update pixel

Triggers when the details of an existing pixel are updated

Create tag

Triggers when a new tag is created

All Actions - Actions are the automated tasks

Create forum category

Creates a new forum category

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create company

Creates a new company

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Create group

Creates a new group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Create pixel

Creates a new pixel

Create tag

Creates a new tag

Create short link

Create a new shortened link

Expand short URL

Expands an existing shortened URL

Update short link

Updates the details of an existing short link

Fetch tag

Fetches the details of an existing tag using ID

Fetch URL statistics

Fetches the statistic details of an existing shortened link

Fetch pixel

Fetches the details of an existing pixel using ID

Fetch short link

Fetches the details of an existing short link using short URL

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is T.LY?

T.ly is a link management service that allows users to track, brand, and shorten their URLs.

URL Shortener

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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