Integrate Freshservice with Roll
Send information between Freshservice and Roll automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshservice and Roll
Connect Freshservice and Roll with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshservice and Roll using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Updated release
Triggers when any detail of a release is updated
Problem created
Triggers when a new problem is created
Release created
Triggers when a new release is created
Updated ticket
Triggers when any detail of a ticket is updated
Company created
Triggers when a new company is created
Time record created
Triggers when a new time record is created
Task created
Triggers when a new task is created
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Add device to software
Adds a new device to the specified software
Create requester
Creates a new requester
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket note
Creates a new ticket note
Create asset
Creates a new asset
Create ticket
Creates a new ticket
Create department
Creates a new department
Create change
Creates a new change
Create contract
Creates a new contract
Create release
Creates a new release
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Update problem
Updates the details of an existing problem
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Create task
Creates a new task
Create project
Creates a new project
Create company
Creates a new company
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
What is Roll?
Roll is a project management application that lets you manage projects, track time, assign tasks and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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CEO, OpIndia
Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
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CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
