Integrate Freshservice with Teamgate

Send information between Freshservice and Teamgate automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshservice and Teamgate

Connect Freshservice and Teamgate with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshservice and Teamgate using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Change created

Triggers when a new change is created

Asset updated

Triggers when the details of an asset is updated

Change updated

Triggers when any detail of a change is updated

Asset created

Triggers when a new asset is created

Updated problem

Triggers when any detail of a problem is updated

Updated release

Triggers when any detail of a release is updated

Problem created

Triggers when a new problem is created

Release created

Triggers when a new release is created

Updated ticket

Triggers when any detail of a ticket is updated

Deal lost

Triggers when a deal is lost

Lead unqualified

Triggers when a lead is unqualified

Deal won

Triggers when a deal is won

Lead created

Triggers when a new lead is created

Company created

Triggers when a new company is created

Lead converted to person

Triggers when a lead is converted to person

Deal created

Triggers when a new deal is created

Person created

Triggers when a new person is created

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Add device to software

Adds a new device to the specified software

Create requester

Creates a new requester

Create reply conversation

Creates a new reply conversation for the ticket

Create ticket note

Creates a new ticket note

Create asset

Creates a new asset

Create ticket

Creates a new ticket

Create department

Creates a new department

Create change

Creates a new change

Create contract

Creates a new contract

Create release

Creates a new release

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Update problem

Updates the details of an existing problem

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch department

Fetches the details of an existing department by its name or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Create lead

Creates a new lead

Create person

Creates a new person

Create deal

Creates a new deal

Create company

Creates a new company

Fetch product

Fetches the details of the specified product using company ID, name or SKU.

Fetch lead

Fetches a lead using ID or name

Fetch people

Fetches the details of the specified people using ID, name, email address or phone number.

Fetch user

Fetches the details of the specified user using ID, name or email address.

Fetch comapny

Fetches a company using company name, code or email address.

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

What is Teamgate?

Teamgate is a web-based sales CRM solution designed to strengthen and simplify the entire sales process - from lead prospecting to sales closure.

CRM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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