Integrate Gravity Forms with Zendesk

Send information between Gravity Forms and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a ticket in Zendesk for new form submissions in Gravity Forms

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Zendesk for new form submission in Gravity Forms.

How it works
  1. The flow triggers when a new form is submitted in Gravity Forms.
  2. Zoho Flow creates a new ticket in Zendesk.
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Create a ticket in Zendesk for new form submissions in Gravity Forms

Gravity Forms + Zendesk

Build your own integrations between Gravity Forms and Zendesk

Connect Gravity Forms and Zendesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Gravity Forms and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry status changed

Triggers when the status of an existing form entry is changed

Form entry updated

Triggers when the details of an existing form entry is updated

Form entry submitted

Triggers when a new form entry is submitted

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Ticket updated

Triggers when the details of a ticket is updated

All Actions - Actions are the automated tasks

Submit form entry

Submits a form entry

Add form entry

Creates a new form entry

Update form entry

Updates the details of an existing form entry

Fetch form entry

Fetches the details of an existing form entry

Create Organization

Creates a new organization

Create Request

Creates a new ticket in a verified end user's account

Create User

Creates a new user

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is Gravity Forms?

Gravity Forms is a tool to create forms for your WordPress powered websites. It provides ready-to-use form fields, conditional logic, and more.

Forms WordPress Plugins

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

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Technical Engineer, Master Liveaboards

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