Integrate Help Scout with Kayako

Send information between Help Scout and Kayako automatically, without writing any code, using Zoho Flow.

Build your own integrations between Help Scout and Kayako

Connect Help Scout and Kayako with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Help Scout and Kayako using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Mailbox added

Triggers when a new mailbox is added

Conversation created

Triggers when a new conversation is created

User created

Triggers when a new user is created

Conversation assigned

Triggers when a conversation is assigned to a specified user

Customer added

Triggers when a new customer is added

User created

Triggers when a new user account is created

Conversation created

Triggers when a new conversation is created

All Actions - Actions are the automated tasks

Create conversation from customer

Creates a new conversation from a customer

Create customer

Creates a customer if it does not already exist

Create conversation to customer.

Creates a new conversation to a customer from a user

Find customer

Finds customer by email address

Find user

Finds user by email address

Create conversation

Creates a new conversation

Create organization

Creates a new organization

Add tags to conversation

Adds the specified tags to an existing conversation

Add tags to organization

Adds tags to an existing organization

Create user

Creates a new user account and profile

Update organization

Updates the details of an existing organization

Update conversation

Updates the details of an existing conversation

Update user

Updates the details of an existing user

Find organization

Finds the details of an existing organization

Find user

Finds the details of an existing user

Find conversation

Finds the details of an existing conversation

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Customer Support

What is Kayako?

Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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Toto

Technical Engineer, Master Liveaboards

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