Integrate Jira Service Management with LiveAgent

Send information between Jira Service Management and LiveAgent automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Service Management and LiveAgent

Connect Jira Service Management and LiveAgent with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Service Management and LiveAgent using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer request created

Triggers when a new customer request is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Company created

Triggers when a new company is created

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create comment

Creates a new comment

Create customer request

Creates a new customer request

Fetch customer request

Fetches the details of an existing customer request

Create contact

Creates a new contact

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create company

Creates a new company

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

Customer Support

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

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Director, Perth Security Services

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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