Integrate Jira Service Management with RingCentral
Send information between Jira Service Management and RingCentral automatically, without writing any code, using Zoho Flow.
Build your own integrations between Jira Service Management and RingCentral
Connect Jira Service Management and RingCentral with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Jira Service Management and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer request created
Triggers when a new customer request is created
Call disconnected
Triggers when a call is ended
New call
Triggers when a new call is initiated or received
Call answered
Trigger when a call is answered
Call missed
Triggers when a call is missed
Call recorded
Triggers when a call is recorded
New SMS
Triggers when a new SMS is sent or received
New team chat
Triggers when a new team chat is created
New voicemail
Triggers when a new voicemail is sent or received
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create comment
Creates a new comment
Create customer request
Creates a new customer request
Fetch customer request
Fetches the details of an existing customer request
Create team message
Creates a new team message
Create contact
Creates a new contact
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Send SMS
Sends a new SMS to the specified phone number
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch contact
Fetches the details of an existing contact
Fetch call by ID
Fetches the details of an existing call by ID
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch user
Fetches the details of an existing user
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch extension
Fetches the details of the existing extension
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
Similar apps
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
