Integrate Kali Forms with Deskpro

Send information between Kali Forms and Deskpro automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Deskpro following a form submission in Kali Forms

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Deskpro in response to each new form submission in Kali Forms.

How it works
  1. The flow triggers when a form entry is submitted in Kali Forms.
  2. Zoho Flow creates a new ticket in Deskpro.
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Create a new ticket in Deskpro following a form submission in Kali Forms

Kali Forms + Deskpro

Build your own integrations between Kali Forms and Deskpro

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Supported triggers and actions

Integrate Kali Forms and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry submitted

Triggers when a form entry is submitted

Ticket created

Triggers when a new ticket is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket updated

Triggers when any detail of a ticket is updated

Person added

Triggers when a new person is added

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Add person

Adds a new person

Add note to ticket

Adds a note or message to the selected ticket

Create ticket

Creates a new ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch organization

Fetches the details of an existing organization

Fetch ticket

Fetches the details of an existing ticket by its ID

What is Kali Forms?

Kali Forms is a form builder WordPress plugin that helps users build customized forms like payment forms, contact forms, or feedback forms on their WordPress site.

Forms WordPress Plugins

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Package Mate

Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.

Ben Walwyn

CTO, Alps Education

Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.

Manon Chamand

Administrative Director, Syncify

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