Integrate LiveAgent with TeamGrid
Send information between LiveAgent and TeamGrid automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your TeamGrid for new tickets generated in LiveAgent
Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your TeamGrid for fresh tickets initiated in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in TeamGrid.
Add new tasks to your TeamGrid for new tickets generated in LiveAgent
LiveAgent + TeamGrid
Build your own integrations between LiveAgent and TeamGrid
Connect LiveAgent and TeamGrid with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and TeamGrid using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Company created
Triggers when a new company is created
Task created
Triggers when a task is created
Contact created
Triggers when a new contact is created
Project completed
Triggers when a project is completed
Project created
Triggers when a new project is created
Task completed
Triggers when task is completed
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Create company
Creates a new company
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Remove contact from group
Removes a contact from the selected group
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch company
Fetches the details of an existing company by ID, name, or email address
Complete project
Completes an existing project
Create task
Creates a new task
Create project
Creates a new project
Complete task
Completes an existing task
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
What is TeamGrid?
TeamGrid is a project management solution that provides intuitive drag and drop time tracking, integrated telephony and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
