Integrate Maropost Commerce Cloud (formerly Neto) with Trengo
Send information between Maropost Commerce Cloud (formerly Neto) and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a contact in Trengo following a purchase in Maropost Commerce Cloud (formerly Neto)
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will establish a new contact in Trengo whenever a purchase is made in Maropost Commerce Cloud (formerly Neto).
How it works
- The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
- Zoho Flow creates a new contact in Trengo.
Set up a contact in Trengo following a purchase in Maropost Commerce Cloud (formerly Neto)
Maropost Commerce Cloud (formerly Neto) + Trengo
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Supported triggers and actions
Integrate Maropost Commerce Cloud (formerly Neto) and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order created
Triggers when a new order is created
Payment created
Triggers when a new payment is created
Order completed
Triggers when an order is completed
Cart created
Triggers when a new cart is created in Abandoned/Closed/Open status
Product created
Triggers when a new product is created
Customer created
Triggers when a new customer is created
Outbound message sent
Triggers when a new outbound message is sent
Ticket label added
Triggers when a new label is added to an existing ticket
Ticket closed
Triggers when an existing ticket is closed
Note created
Triggers when a new internal message is created
Ticket reopened
Triggers when an existing ticket is reopened
Inbound message received
Triggers when a new inbound message is received
Ticket assigned
Triggers when an existing ticket is assigned to an agent
All Actions - Actions are the automated tasks
Create order
Creates a new order
Create product
Creates a product
Create customer
Creates a new customer
Fetch customer
Fetches the details of an existing customer
Fetch product
Fetches the details of a product using SKU and name
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Send email
Sends an email to the specified email address
Send ticket message
Sends a ticket message
Update contact
Updates the details of an existing contact
Update contact custom field
Updates the details of an existing contact custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update ticket custom field
Updates the details of an existing ticket custom field
What is Maropost Commerce Cloud (formerly Neto)?
Neto is a retail management platform that provides a complete solution for ecommerce, POS, Inventory & Fulfillment. It provides features like in-built shipping labelling, inventory control, native accounting integration and more.
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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