Integrate Microsoft Teams with ServiceDesk Plus On-Premises
Send information between Microsoft Teams and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
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Create a new request in ServiceDesk Plus On-Premises when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus On-Premises using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically creates a new request in ServiceDesk Plus On-Premises. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow creates a new request in ServiceDesk Plus On-Premises.
Create a new request in ServiceDesk Plus On-Premises when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus On-Premises
Fetch the details of an existing change by display id in ServiceDesk Plus On-Premises when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus On-Premises using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically fetches the details of an existing change by display id in ServiceDesk Plus On-Premises. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow fetches the details of an existing change by display id in ServiceDesk Plus On-Premises.
Fetch the details of an existing change by display id in ServiceDesk Plus On-Premises when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus On-Premises
Build your own integrations between Microsoft Teams and ServiceDesk Plus On-Premises
Connect Microsoft Teams and ServiceDesk Plus On-Premises with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Microsoft Teams and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Event created
Triggers when a new event is created
Channel created
Triggers when a new channel is created in the selected team
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request created
Triggers when a new request is created
Request updated in template
Triggers when an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Post message to channel
Posts a message in the selected channel
Create channel
Creates a new channel in the selected team
Post message to chat
Posts a message to the specified chat
Create event
Creates a new event
Update event
Updates the details of an existing event
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
Fetch event
Fetches the details of an existing event by title or ID
Create problem
Creates a new problem
Create request
Creates a new request
Create change
Creates a new change
Associate request with problem
Associates an existing request with the specified problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Update request
Updates the details of an existing request
Update problem
Updates the details of an existing problem
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
What is Microsoft Teams?
Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.
Similar apps
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
