Integrate Microsoft Teams with Zoho Assist
Send information between Microsoft Teams and Zoho Assist automatically, without writing any code, using Zoho Flow.
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Update the details of an existing unattended group in Zoho Assist when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with Zoho Assist using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically updates the details of an existing unattended group in Zoho Assist. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow updates the details of an existing unattended group in Zoho Assist.
Update the details of an existing unattended group in Zoho Assist when a new message is created in a channel in Microsoft Teams
Microsoft Teams + Zoho Assist
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Supported triggers and actions
Integrate Microsoft Teams and Zoho Assist using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Event created
Triggers when a new event is created
Channel created
Triggers when a new channel is created in the selected team
Screen share session end
Triggers when a screen share session is ended
Device deleted
Triggers when a device is deleted
Device online
Triggers when a device is online
Device added
Triggers when a new device is added
Inbound request transferred
Triggers when a inbound request is transferred
Inbound request declined
Triggers when a inbound request is declined
Inbound request dropped
Triggers when a inbound request is dropped
Remote support session end
Triggers when a remote support session is ended
Inbound request delegated
Triggers when a inbound request is delegated
Unattended access session started
Triggers when a unattended access session is started
Inbound request picked
Triggers when a inbound request is picked
Remote support session customer joined
Triggers when a remote support session customer is joined
Unattended access session ended
Triggers when a unattended access session is ended
Inbound request expired
Triggers when a inbound request is expired
Remote support session started
Triggers when a remote support session is started
Inbound request created
Triggers when a new inbound request created
Screen share session started
Triggers when a screen share session is started
Device offline
Triggers when a device is offline
All Actions - Actions are the automated tasks
Post message to channel
Posts a message in the selected channel
Create channel
Creates a new channel in the selected team
Post message to chat
Posts a message to the specified chat
Create event
Creates a new event
Update event
Updates the details of an existing event
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
Fetch event
Fetches the details of an existing event by title or ID
Schedule session
Schedules a screen sharing session
Create unattended group
Creates a new unattended group
Create unattended session
Creates a new unattended session
Create session
Creates a new screen sharing session
Update unattended group
Updates the details of an existing unattended group
Update unattended computer
Updates the details of an existing unattended computer
Fetch unattended group
Fetches the details of an existing unattended group
Fetch unattended computer
Fetches the details of an existing unattended computer
What is Zoho Assist?
Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.
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Learn more >With Zoho Flow I save hours every week—up to 10 hours every month just on admin tasks—and it potentially opens up more hours for me to manage other important aspects of my business.
Paul Jozsef
CEO and Founder, Digital Practice
Zoho Flow has been a game-changer for us, streamlining our communication and saving us from laborious manual work. The time saved is now used to enhance our customer experience.
Briana Moriarty
Head of HR and Operations, Roofing solutions company (Moriarty's Roofing)
We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back.
Owain ap Rees
Director of Sales, Barings Law
