

Integrate Octadesk with Neaktor
Send information between Octadesk and Neaktor automatically, without writing any code, using Zoho Flow.
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Create action items in your Neaktor for newly generated tickets in Octadesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Neaktor for new tickets created in Octadesk.
How it works
- The flow triggers when a new ticket is added in Octadesk.
- Zoho Flow creates a new task using the specified task model in Neaktor.


Create action items in your Neaktor for newly generated tickets in Octadesk
Octadesk + Neaktor

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Supported triggers and actions
Integrate Octadesk and Neaktor using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket added
Triggers when a new ticket is added

Customer added
Triggers when a new customer is added

Organization added
Triggers when a new organisation is added

Agent added
Triggers when a new agent is added

Assignee changed
Triggers when the assignee is changed

Task status completed
Triggers when a task status is marked complete

Task comment added
Triggers when a new task comment is added

Task created
Triggers when a new task is created

Task deleted
Triggers when a task is deleted

Task status updated
Triggers when the details of an existing task is updated
All Actions - Actions are the automated tasks

Create person
Creates a new person

Create organization
Creates a new organization

Create product
Creates a new product

Update ticket
Updates the details of an existing ticket

Create ticket
Creates a new ticket

Update organization
Updates the details of an existing organization

Update product
Updates the details of an existing product

Fetch requester
Fetches the details of an existing requester using email address

Fetch person
Fetches the details of an existing person using email address

Fetch organization
Fetches the details of an existing organization by name

Search ticket
Search for an existing ticket

Add project managers
Adds project managers to the specified project

Create project
Creates a new project using the specified module

Create reminder
Creates a new reminder

Create task
Creates a new task using the specified task model

Create event
Creates a new event

Update task
Updates the details of an existing task using ID or IDx

Update event
Updates the details of an event

Update project
Updates the details of an existing project

Fetch project
Fetches the details of an existing project using ID or key

Fetch user
Fetches the details of an existing user using email address

Fetch event or reminder
Fetches the details of an existing event or a reminder using ID

Fetch task
Fetches the details of an existing project using ID or IDx
What is Octadesk?
Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.
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What is Neaktor?
Neaktor is a low-code business process and project management application that lets users manage tasks, requests, customers, orders, and more.
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