Integrate Pipefy with Zendesk
Send information between Pipefy and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when a card in the selected pipe exceeds maximum lead time in Pipefy
Integrate Pipefy with Zendesk using Zoho Flow. Whenever a card in the selected pipe exceeds maximum lead time in Pipefy, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a card in the selected pipe exceeds maximum lead time in Pipefy.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a card in the selected pipe exceeds maximum lead time in Pipefy
Pipefy + Zendesk
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Supported triggers and actions
Integrate Pipefy and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Card overdue
Triggers when a card is overdue in the selected pipe
Card done
Triggers when a card is done in the selected pipe
Card expired
Triggers when a card expires in the selected pipe
Card late
Triggers when a card in the selected pipe exceeds maximum lead time
Card moved
Triggers when a card is moved in the selected pipe
New card
Triggers when a new card is created in the selected pipe
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create card
Creates a card in the selected pipe
Delete card
Deletes the selected card
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Pipefy?
Pipefy is a process management tool with features such as advanced reports, private pipes, process templates, and conditional logic.
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has been a game-changer for us, streamlining our communication and saving us from laborious manual work. The time saved is now used to enhance our customer experience.
Briana Moriarty
Head of HR and Operations, Roofing solutions company (Moriarty's Roofing)
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time.
Siddharth Ahuja
CEO, Fabricroot
You can consider me a low-code person. Anyone, regardless of their knowledge in coding, can automate their business using Zoho Flow. I think that's the beauty of it.
Marian Lylee Pascua
Founder and CEO, OpIndia (online news publishing house)
