Integrate Rocket.Chat with SupportBee

Send information between Rocket.Chat and SupportBee automatically, without writing any code, using Zoho Flow.

Build your own integrations between Rocket.Chat and SupportBee

Connect Rocket.Chat and SupportBee with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Rocket.Chat and SupportBee using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Message posted to channel

Triggers when a new message is posted to the specified channel

Message posted to private group

Triggers when a new message is posted to a specified private group

Channel created

Triggers when a new channel is created

Private group created

Triggers when a new private group is created for the connected user

New Customer Reply

Triggers when a customer replies to a ticket

New Comment

Triggers when a new comment is added to a ticket

New Ticket

Triggers when a new ticket is created

New Agent Reply

Triggers when an agent replies to a ticket

All Actions - Actions are the automated tasks

Create channel

Creates a new channel

Send group message

Sends a message to the specified private group

Send channel message

Sends a message in the specified channel

Create private group

Creates a new private group

Create Ticket

Creates a new ticket

What is Rocket.Chat?

Rocket.Chat is a team collaboration platform that lets you control your communication, manage your data, share screens and more.

Team Chat

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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