

Integrate Saleor with Freshdesk
Send information between Saleor and Freshdesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Set up a contact in Freshdesk following a purchase in Saleor
Bridge the gap between purchase and support by instantly creating contacts in your customer service platform for immediate assistance. This flow will generate a new contact in Freshdesk in response to new purchases from Saleor.
How it works
- The flow triggers when an order is fulfilled in Saleor.
- Zoho Flow creates a new contact in Freshdesk.


Set up a contact in Freshdesk following a purchase in Saleor
Saleor + Freshdesk

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Supported triggers and actions
Integrate Saleor and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Customer updated
Triggers when the details of a customer are updated

Order cancelled
Triggers when an order is cancelled

Customer created
Triggers when a new customer is created

Product updated
Triggers when a product is updated

Order fulfilled
Triggers when an order is fulfilled

Product created
Triggers when a new product is created

Order refund
Triggers when an order is refunded

Order created
Triggers when a new order is created

Order confirmed
Triggers when an order is confirmed

Product variant out of stock
Triggers when a product variant has no available stock in warehouse

Contact created
Triggers when a new contact is created

Ticket note added
Triggers when a note is added to the selected ticket

Ticket updated
Triggers when the details of an existing ticket are updated

Contact updated
Triggers when the details of an existing contact are updated

Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks

Create draft order
Creates a new draft order

Create customer
Create a new customer

Add note to order
Adds note to an order

Create product
Creates a new product

Create user
Creates a new user

Create product variant
Creates a new product variant

Confirm order
Confirms an unconfirmed order by changing status to unfulfilled

Order refund
Initiates the refund of an exisiting order

Fetch customer
Fetches the details of an existing customer

Fetch order
Fetches the details of an existing order using order ID or number

Fetch variant
Fetches the details of an existing variant using ID, SKU, or search term

Fetch product
Fetches the details of an existing product using Product ID, name or slug

Create forum category
Creates a new forum category

Create forum
Creates a new forum in the selected category

Create ticket
Creates a new ticket

Create contact
Creates a new contact

Add notes to ticket
Adds private or public notes to the selected ticket

Create company
Creates a new company

Create group
Creates a new group

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Update ticket
Updates the details of an existing ticket

Fetch company
Fetches the details of an existing company by domain

Fetch ticket status
Fetches the status of a specific ticket by label

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Fetch company by ID
Fetches the details of an existing company by ID

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
What is Saleor?
Saleor is a GraphQL ecommerce platform that enables users to manage any number of storefronts, apps, and devices from a single back-end.
Similar apps
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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