

Integrate Salesforce with Zoho CRM
Send information between Salesforce and Zoho CRM automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Salesforce and Zoho CRM using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Opportunity added
Triggers when a new opportunity is added

Lead created
Triggers when a new lead is created

Contact updated
Triggers when a contact is updated

Order updated
Triggers when an order is updated

Solution updated
Triggers when an solution is updated

Product updated
Triggers when an product is updated

Lead updated
Triggers when a lead is updated

Product added
Triggers when a new product is added

Case created
Triggers when a new case is created

Opportunity updated
Triggers when an opportunity is updated

Event created
Triggers when a new event is created

Module entry added
Triggers when a new entry is added to the selected module

Solution added
Triggers when a new solution is added

Account updated
Triggers when an account is updated

Order created
Triggers when a new order is created

Campaign updated
Triggers when a new campaign is updated

Module entry updated
Triggers when a record is updated in the selected module

Account created
Triggers when a new account is created

Event updated
Triggers when an event is updated

Task created
Triggers when a new task is created

Campaign added
Triggers when a new campaign is added

Task updated
Triggers when a task is updated

Case updated
Triggers when a case is updated

Contact created
Triggers when a new contact is created

Note updated
Triggers when a note is updated

Note created
Triggers when a new note is created

New note
Triggers when a new note is added

New contact
Triggers when a new contact is created

User created or updated
Triggers when the details of an existing user are created or updated

New lead
Triggers when a new lead is created

New module
Triggers when a new module is created

Entry created or updated
Triggers when a record entry is created or updated

New user
Triggers when a new user is created

Updated module entry
Triggers when an entry is updated in the selected module

Updated deal
Triggers when an existing deal is updated

New module entry
Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)
All Actions - Actions are the automated tasks

Create product
Creates a new product

Create lead
Creates a new lead

Create order
Creates a new order

Create event
Creates a new event

Create contact
Creates a new contact

Create opportunity
Creates a new opportunity

Create custom module entry
Creates a new entry in the selected module

Create task
Creates a new task

Create case
Creates a new case

Create account
Creates a new account

Create campaign
Creates a new campaign

Create solution
Creates a new solution

Create note
Creates a new note

Update contact
Updates the details of an existing contact

Update order
Updates the details of an existing order

Update custom module entry
Updates the details of entry in the selected module

Update product
Updates the details of an existing product

Update note
Updates the details of an existing note

Update event
Updates the details of an existing event

Update opportunity
Updates the details of an existing opportunity

Update task
Updates the details of an existing task

Update solution
Updates the details of an existing solution

Update campaign
Updates the details of an existing campaign

Update lead
Updates the details of an existing lead

Update account
Updates the details of an existing account

Update case
Updates the details of an existing case

Fetch account
Fetches the details of an existing account by name or ID

Fetch module entry
Fetches the details of a module record entry based on the specified value

Fetch case
Fetches the details of an existing case by subject or ID

Fetch opportunity
Fetches the details of an existing opportunity by name or ID

Fetch contract
Fetches the details of an existing contract by number or ID

Fetch custom module entry
Fetches the details of an entry in the selected module by name or ID

Fetch solution
Fetches the details of an existing solution by name or ID

Fetch company
Fetches the details of an existing D&B company by name or ID

Fetch order
Fetches the details of an existing order by number or ID

Fetch asset
Fetches the details of an existing asset by name or ID

Fetch note
Fetches the details of an existing note by title or ID

Fetch event
Fetches the details of an existing event by subject or ID

Fetch campaign
Fetches the details of an existing campaign by name or ID

Fetch contact
Fetches the details of an existing contact by name or email address or ID

Fetch user
Fetches the details of an existing user by email, name or ID

Fetch group
Fetches the details of an existing group by name or ID

Fetch product
Fetches the details of an existing product by name or ID

Fetch lead
Fetches the details of an existing lead by name or ID

Enroll cadence
Enrolls an existing record to a cadence

Update related module entry
Relates an entry in this module with an entry in another module

Add note
Adds a note to the selected module

Un-enroll cadence
Un-enrolles a record from the cadence

Convert lead to contact
Converts a lead to a contact

Draft email
Drafts an email for the selected record

Send mail merge
Sends a mail merge with details of the selected record

Create or update lead
Creates a new lead. Updates the lead details if the email already exists.

Create or update module entry
Creates a new module entry. Updates the module entry if it already exists

Update module entry
Updates the specified module entry

Raise signal
Raises a signal to Zoho CRM

Send email template
Sends an email to the specified users

Create module entry
Creates a new module entry (eg., Leads, Deals, etc)

Remove tags
Removes tags from the specified record

Create or update contact
Creates a new contact. Updates the contact details if the email already exists.

Add tags
Adds tags to the specified record

Add user
Adds a new user

Update user
Updates the details of an existing user based on user ID

Fetch lead
Fetches a lead by email address or unique ID

Fetch deal
Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Fetch event
Fetches an event by its title or unique ID

Fetch email template
Fetches an email template by name

Fetch inventory template
Fetches an inventory template using ID

Fetch contact
Fetches a contact by email address, unique ID, or name

Fetch user
Fetches the details of an existing user by name or email address

Clone module entry
Clones an existing module entry

Fetch account
Fetches an account by its name or unique ID

Cancel call
Cancels a event

Delete module entry
Deletes the specified entry

Fetch product
Fetches a product by its name or unique ID

Fetch module entry
Fetches a module entry by the specified values
What is Salesforce?
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What is Zoho CRM?
Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >