Integrate ServiceDesk Plus Cloud with Kayako
Send information between ServiceDesk Plus Cloud and Kayako automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus Cloud and Kayako
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Kayako using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request approved
Triggers when an existing request is approved
Task created
Triggers when a new task is created
Request updated in template
Triggers when an existing request is updated in the selected template
Request created in template
Triggers when a new request is created in the selected template
Request created
Triggers when a new request is created
Change status updated
Triggers when the status of an existing change is updated
Task closed
Triggers when a task is closed
Change updated
Triggers when a change is updated
Task updated
Triggers when the details of an existing task are updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Request updated
Triggers when the details of an existing request are updated
Problem created
Triggers when a new problem is created in a template
Requester created
Triggers when a new requester is created
Note created
Triggers when a new note is created
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user account is created
All Actions - Actions are the automated tasks
Create request
Creates a new request
Create problem
Creates a new problem
Associate request with problem
Associates a request with a specific problem
Create change
Creates a new change
Create requester
Creates a new requester
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch solution topic
Fetches a solution topic by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch requester
Fetches the details of an existing requester by email address
Fetch request - By ID
Fetches the details of an existing request by ID
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Create conversation
Creates a new conversation
Add tags to conversation
Adds the specified tags to an existing conversation
Create organization
Creates a new organization
Create user
Creates a new user account and profile
Add tags to organization
Adds tags to an existing organization
Update user
Updates the details of an existing user
Update conversation
Updates the details of an existing conversation
Update organization
Updates the details of an existing organization
Find organization
Finds the details of an existing organization
Find conversation
Finds the details of an existing conversation
Find user
Finds the details of an existing user
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
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