Integrate ServiceDesk Plus Cloud with Zoho Analytics

Send information between ServiceDesk Plus Cloud and Zoho Analytics automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new row in the selected table in Zoho Analytics when a new note is created in ServiceDesk Plus Cloud

Integrate ServiceDesk Plus Cloud with Zoho Analytics using Zoho Flow. Whenever a new note is created in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new row in the selected table in Zoho Analytics. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new note is created in ServiceDesk Plus Cloud.
  2. Zoho Flow creates a new row in the selected table in Zoho Analytics.
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Create a new row in the selected table in Zoho Analytics when a new note is created in ServiceDesk Plus Cloud

ServiceDesk Plus Cloud + Zoho Analytics

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Create a new row in the selected table in Zoho Analytics when the details of an existing release are updated in ServiceDesk Plus Cloud

Integrate ServiceDesk Plus Cloud with Zoho Analytics using Zoho Flow. Whenever the details of an existing release are updated in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new row in the selected table in Zoho Analytics. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when the details of an existing release are updated in ServiceDesk Plus Cloud.
  2. Zoho Flow creates a new row in the selected table in Zoho Analytics.
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Create a new row in the selected table in Zoho Analytics when the details of an existing release are updated in ServiceDesk Plus Cloud

ServiceDesk Plus Cloud + Zoho Analytics

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Create a new row in the selected table in Zoho Analytics when an existing request is approved in ServiceDesk Plus Cloud

Integrate ServiceDesk Plus Cloud with Zoho Analytics using Zoho Flow. Whenever an existing request is approved in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new row in the selected table in Zoho Analytics. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when an existing request is approved in ServiceDesk Plus Cloud.
  2. Zoho Flow creates a new row in the selected table in Zoho Analytics.
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Create a new row in the selected table in Zoho Analytics when an existing request is approved in ServiceDesk Plus Cloud

ServiceDesk Plus Cloud + Zoho Analytics

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Create a new row in the selected table in Zoho Analytics when a new release is created in ServiceDesk Plus Cloud

Integrate ServiceDesk Plus Cloud with Zoho Analytics using Zoho Flow. Whenever a new release is created in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new row in the selected table in Zoho Analytics. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new release is created in ServiceDesk Plus Cloud.
  2. Zoho Flow creates a new row in the selected table in Zoho Analytics.
+

Create a new row in the selected table in Zoho Analytics when a new release is created in ServiceDesk Plus Cloud

ServiceDesk Plus Cloud + Zoho Analytics

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Create a new row in the selected table in Zoho Analytics when the details of an existing request task are updated in ServiceDesk Plus Cloud

Integrate ServiceDesk Plus Cloud with Zoho Analytics using Zoho Flow. Whenever the details of an existing request task are updated in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new row in the selected table in Zoho Analytics. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when the details of an existing request task are updated in ServiceDesk Plus Cloud.
  2. Zoho Flow creates a new row in the selected table in Zoho Analytics.
+

Create a new row in the selected table in Zoho Analytics when the details of an existing request task are updated in ServiceDesk Plus Cloud

ServiceDesk Plus Cloud + Zoho Analytics

Build your own integrations between ServiceDesk Plus Cloud and Zoho Analytics

Connect ServiceDesk Plus Cloud and Zoho Analytics with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus Cloud and Zoho Analytics using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Change updated

Triggers when a change is updated

Task closed

Triggers when a task is closed

Change created

Triggers when a new change is created

Asset created

Triggers when a new asset is created

Problem created

Triggers when a new problem is created in a template

Request approved

Triggers when an existing request is approved

Request updated in template

Triggers when an existing request is updated in the selected template

Task created

Triggers when a new task is created

Request created in template

Triggers when a new request is created in the selected template

Request created

Triggers when a new request is created

Change status updated

Triggers when the status of an existing change is updated

Task updated

Triggers when the details of an existing task are updated

Request updated

Triggers when the details of an existing request are updated

Note created

Triggers when a new note is created

Requester created

Triggers when a new requester is created

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Create request

Creates a new request

Associate request with problem

Associates a request with a specific problem

Create requester

Creates a new requester

Create change

Creates a new change

Add solution

Adds a new solution

Create request note

Creates a note for the selected request

Update requester

Updates the details of an existing requester based on ID

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update problem

Updates the details of an existing problem

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch problem

Fetches the details of an existing problem by ID

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch solution topic

Fetches a solution topic by its name

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch requester

Fetches the details of an existing requester by email address

Find a request attribute

Fetches a request attribute by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Create row

Creates a new row in the selected table

Share views

Shares a view with the specified users

Create slideshow

Creates a slideshow in the specified workspace

Create user group

Creates a new user group in the specified workspace

Create user

Creates a new user in the specified organization

Add group members

Adds the user to the specified group

Update row

Updates the details of an existing row

Move views to folder

Moves a view to the specified folder

Remove group members

Removes a user from the specified group

Create or update row

Creates a new record or updates the details of an existing record in the selected table

Fetch view

Fetches the details of an existing view

Fetch row

Fetches the details of an existing row

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is Zoho Analytics?

Zoho Analytics is an online reporting and business intelligence service that helps you analyze your business data and create reports and dashboards for informed decision-making. You can merge data across different sources and have full control over who can do what with your reports.

Dashboard Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

With Zoho Flow as our integration engine, our productivity has increased at least five times. In some departments, it’s closer to ten.

David Mallo

CTO, Revenue Ranch

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Relay Inc.

We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back.

Owain ap Rees

Director of Sales, Package Mate

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