Integrate ServiceDesk Plus On-Premises with Bigin by Zoho CRM

Send information between ServiceDesk Plus On-Premises and Bigin by Zoho CRM automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new request in ServiceDesk Plus On-Premises when a new contact is created in Bigin by Zoho CRM

Integrate Bigin by Zoho CRM with ServiceDesk Plus On-Premises using Zoho Flow. Whenever a new contact is created in Bigin by Zoho CRM, Zoho Flow automatically creates a new request in ServiceDesk Plus On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Bigin by Zoho CRM.
  2. Zoho Flow creates a new request in ServiceDesk Plus On-Premises.
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Create a new request in ServiceDesk Plus On-Premises when a new contact is created in Bigin by Zoho CRM

Bigin by Zoho CRM + ServiceDesk Plus On-Premises

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Fetch the details of an existing request by id in ServiceDesk Plus On-Premises when a new contact is created in Bigin by Zoho CRM

Integrate Bigin by Zoho CRM with ServiceDesk Plus On-Premises using Zoho Flow. Whenever a new contact is created in Bigin by Zoho CRM, Zoho Flow automatically fetches the details of an existing request by id in ServiceDesk Plus On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Bigin by Zoho CRM.
  2. Zoho Flow fetches the details of an existing request by id in ServiceDesk Plus On-Premises.
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Fetch the details of an existing request by id in ServiceDesk Plus On-Premises when a new contact is created in Bigin by Zoho CRM

Bigin by Zoho CRM + ServiceDesk Plus On-Premises

Build your own integrations between ServiceDesk Plus On-Premises and Bigin by Zoho CRM

Connect ServiceDesk Plus On-Premises and Bigin by Zoho CRM with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and Bigin by Zoho CRM using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request updated

Triggers when the details of an existing request are updated

Request created in template

Triggers when a new request is created in the selected template

Request created

Triggers when a new request is created

Request updated in template

Triggers when an existing request is updated in the selected template

Product created

Triggers when a new product is created

Pipeline record created or updated

Triggers when a new pipeline record is created or updated

Pipeline record created

Triggers when a new pipeline record is created

Company updated

Triggers when any detail of an existing company is updated

Pipeline record stage updated to closed

Triggers when an existing pipeline record stage is updated to closed, won, or lost.

Pipeline record probability updated

Triggers when the probability of an existing pipeline record is updated

Product updated

Triggers when any detail of an existing product is updated

Call updated

Triggers when any detail of an existing call is updated

Contact updated

Triggers when any detail of an existing contact is updated

Pipeline record stage updated

Triggers when the details of a pipeline record stage is updated

Event created

Triggers when a new event is created

Event updated

Triggers when any detail of an existing event is updated

Pipeline record updated

Triggers when the details of an existing pipeline record are updated

Note added

Triggers when a new note is added

Task updated

Triggers when any detail of an existing task is updated

Task created

Triggers when a new task is created

Company created

Triggers when a new company is created

Contact created or updated

Triggers when a new contact is created or updated

User added

Triggers when a new user is added

Call created

Triggers when a new call is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Create request

Creates a new request

Create change

Creates a new change

Associate request with problem

Associates an existing request with the specified problem

Add solution

Adds a new solution

Create request note

Creates a note for the selected request

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update solution

Updates the details of an existing solution based on its ID

Update change

Updates the details of an existing change

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

Create or update product

Creates a new product or updates the details of an existing product

Create or update pipeline record

Creates a new pipeline record or updates the details of the pipeline record if it already exists

Create or update company

Creates a new company or updates the details of the company if it already exists

Create call

Creates a new call

Create tag

Creates a new tag in the selected module

Create task

Creates a new task

Send email

Sends an email to the specified contact

Remove tag from record

Removes an existing tag from the specified record

Create or update contact

Creates a new contact or updates the details of an existing contact

Create user

Creates a new user

Add tag to record

Adds a tag to the specified record

Create event

Creates a new event

Add note

Adds a note to the selected module

Update event

Updates the details of an existing event

Update task

Updates the details of an existing task

Update user

Updates the existing user

Update pipeline record

Updates the details of an existing pipeline record

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Add product to pipeline record

Adds a product to the selected pipeline record

Update call

Updates the details of an existing call

Update product

Updates the details of an existing product

Fetch company

Fetches the details of an existing company by name or ID

Fetch event

Fetches the details of an existing event by title or ID

Fetch product

Fetches the details of an existing product by ID, name, or code

Fetch pipeline record

Fetches the details of an existing pipeline record by its name or ID

Fetch contact

Fetches the details of an existing contact by email address, name, or ID.

Fetch user

Fetches the details of an existing user by email address or ID

Fetch task

Fetches the details of an existing task by name or ID

Fetch call

Fetches the details of an existing call by its ID or the contact ID

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is Bigin by Zoho CRM?

Bigin is a customer pipeline management software that lets you manage deals, track activities and keep all the interactions with your contacts at one place.

CRM Popular Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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