Integrate ServiceDesk Plus On-Premises with GitHub

Send information between ServiceDesk Plus On-Premises and GitHub automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Add a new solution in ServiceDesk Plus On-Premises when a new issue is created in GitHub

Integrate GitHub with ServiceDesk Plus On-Premises using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically adds a new solution in ServiceDesk Plus On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow adds a new solution in ServiceDesk Plus On-Premises.
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Add a new solution in ServiceDesk Plus On-Premises when a new issue is created in GitHub

GitHub + ServiceDesk Plus On-Premises

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Update the details of an existing change in ServiceDesk Plus On-Premises when a new issue is created in GitHub

Integrate GitHub with ServiceDesk Plus On-Premises using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically updates the details of an existing change in ServiceDesk Plus On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow updates the details of an existing change in ServiceDesk Plus On-Premises.
+

Update the details of an existing change in ServiceDesk Plus On-Premises when a new issue is created in GitHub

GitHub + ServiceDesk Plus On-Premises

Build your own integrations between ServiceDesk Plus On-Premises and GitHub

Connect ServiceDesk Plus On-Premises and GitHub with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and GitHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request updated

Triggers when the details of an existing request are updated

Request created in template

Triggers when a new request is created in the selected template

Request created

Triggers when a new request is created

Request updated in template

Triggers when an existing request is updated in the selected template

Issue created

Triggers when a new issue is created

New mention

Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request

Comment made on issue

Triggers when a comment is made on an existing issue

Label created

Triggers when a new label is created

Pull request created

Triggers when a new pull request is created

Repository created

Triggers when a new repository is created

Release added

Triggers when a new release is added

Issue closed

Triggers when an issue is closed in the selected repository

Issue reopened

Triggers when an issue is reopened in the selected repository

Review requested

Triggers when a review is requested from you or a specified user

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Create request

Creates a new request

Create change

Creates a new change

Associate request with problem

Associates an existing request with the specified problem

Add solution

Adds a new solution

Create request note

Creates a note for the selected request

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update solution

Updates the details of an existing solution based on its ID

Update change

Updates the details of an existing change

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

Create comment

Creates a new comment in the selected issue

Create pull request

Creates a new pull request

Create issue

Creates a new issue

Update issue

Updates the details of an existing issue

Fetch issue

Fetches a issue by their number

Fetch issue by title

Fetches the details of an existing issue by title

Fetch user

Fetches a user by their login name

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is GitHub?

GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.

Developer Tools Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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