Integrate ServiceDesk Plus On-Premises with Zoho Analytics
Send information between ServiceDesk Plus On-Premises and Zoho Analytics automatically, without writing any code, using Zoho Flow.
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Create a new row in the selected table in Zoho Analytics when a new request is created in ServiceDesk Plus On-Premises
Integrate ServiceDesk Plus On-Premises with Zoho Analytics using Zoho Flow. Whenever a new request is created in ServiceDesk Plus On-Premises, Zoho Flow automatically creates a new row in the selected table in Zoho Analytics. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new request is created in ServiceDesk Plus On-Premises.
- Zoho Flow creates a new row in the selected table in Zoho Analytics.
Create a new row in the selected table in Zoho Analytics when a new request is created in ServiceDesk Plus On-Premises
ServiceDesk Plus On-Premises + Zoho Analytics
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Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Zoho Analytics using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request created
Triggers when a new request is created
Request updated in template
Triggers when an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Create request
Creates a new request
Create change
Creates a new change
Associate request with problem
Associates an existing request with the specified problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Update request
Updates the details of an existing request
Update problem
Updates the details of an existing problem
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Create row
Creates a new row in the selected table
Share views
Shares a view with the specified users
Create slideshow
Creates a slideshow in the specified workspace
Create user group
Creates a new user group in the specified workspace
Create user
Creates a new user in the specified organization
Add group members
Adds the user to the specified group
Update row
Updates the details of an existing row
Move views to folder
Moves a view to the specified folder
Remove group members
Removes a user from the specified group
Create or update row
Creates a new record or updates the details of an existing record in the selected table
Fetch view
Fetches the details of an existing view
Fetch row
Fetches the details of an existing row
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Zoho Analytics?
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Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
