Integrate Slack with Jira Service Management

Send information between Slack and Jira Service Management automatically, without writing any code, using Zoho Flow.

Build your own integrations between Slack and Jira Service Management

Connect Slack and Jira Service Management with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Slack and Jira Service Management using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Message starred

Triggers when a message is starred

Message posted to private channel

Triggers when a new message is posted to the selected private channel

User added

Triggers when a new user is added

Channel created

Triggers when a new channel is created

Message posted to public channel

Triggers when a new message is posted to the selected public channel

Customer request created

Triggers when a new customer request is created

All Actions - Actions are the automated tasks

Send private channel message

Sends a message to the selected private channel

Update profile

Updates the profile information for the selected user

Set channel topic

Sets the topic for the selected channel

Send public channel message

Sends a message to the selected public channel

Fetch user - By username

Fetches the details of an existing user by username

Create reminder

Creates a new reminder

Create channel

Creates a new public channel

Fetch user - By name

Fetches the details of an existing user by name

Send direct message

Sends a direct message to the selected user

Fetch user - By ID

Fetches the details of an existing user by ID

Create customer

Creates a new customer

Create comment

Creates a new comment

Create customer request

Creates a new customer request

Fetch customer request

Fetches the details of an existing customer request

What is Slack?

Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CTO, Nexivo

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CEO, SHARC Energy

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Graham Todd

Director of Operations and Sales, Artico

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