Integrate Slack with RingCentral
Send information between Slack and RingCentral automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Slack and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User added
Triggers when a new user is added
Message posted to private channel
Triggers when a new message is posted to the selected private channel
Message starred
Triggers when a message is starred
Message posted to public channel
Triggers when a new message is posted to the selected public channel
Channel created
Triggers when a new channel is created
Call disconnected
Triggers when a call is ended
New call
Triggers when a new call is initiated or received
Call answered
Trigger when a call is answered
Call missed
Triggers when a call is missed
Call recorded
Triggers when a call is recorded
New SMS
Triggers when a new SMS is sent or received
New team chat
Triggers when a new team chat is created
New voicemail
Triggers when a new voicemail is sent or received
All Actions - Actions are the automated tasks
Fetch user - By username
Fetches the details of an existing user by username
Send public channel message
Sends a message to the selected public channel
Set channel topic
Sets the topic for the selected channel
Send direct message
Sends a direct message to the selected user
Update profile
Updates the profile information for the selected user
Fetch user - By name
Fetches the details of an existing user by name
Send private channel message
Sends a message to the selected private channel
Create channel
Creates a new public channel
Create reminder
Creates a new reminder
Fetch user - By ID
Fetches the details of an existing user by ID
Create team message
Creates a new team message
Create contact
Creates a new contact
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Send SMS
Sends a new SMS to the specified phone number
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch contact
Fetches the details of an existing contact
Fetch call by ID
Fetches the details of an existing call by ID
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch user
Fetches the details of an existing user
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch extension
Fetches the details of the existing extension
What is Slack?
Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.
Similar apps
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
