Integrate Slack with ServiceDesk Plus Cloud
Send information between Slack and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a message to the selected public channel in Slack when a new request worklog is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Slack using Zoho Flow. Whenever a new request worklog is created in ServiceDesk Plus Cloud, Zoho Flow automatically sends a message to the selected public channel in Slack. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new request worklog is created in ServiceDesk Plus Cloud.
- Zoho Flow sends a message to the selected public channel in Slack.
Send a message to the selected public channel in Slack when a new request worklog is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Slack
Send a message to the selected public channel in Slack when a new milestone is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Slack using Zoho Flow. Whenever a new milestone is created in ServiceDesk Plus Cloud, Zoho Flow automatically sends a message to the selected public channel in Slack. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new milestone is created in ServiceDesk Plus Cloud.
- Zoho Flow sends a message to the selected public channel in Slack.
Send a message to the selected public channel in Slack when a new milestone is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Slack
Send a message to the selected public channel in Slack when the status of an existing change is updated in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Slack using Zoho Flow. Whenever the status of an existing change is updated in ServiceDesk Plus Cloud, Zoho Flow automatically sends a message to the selected public channel in Slack. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when the status of an existing change is updated in ServiceDesk Plus Cloud.
- Zoho Flow sends a message to the selected public channel in Slack.
Send a message to the selected public channel in Slack when the status of an existing change is updated in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Slack
Send a message to the selected public channel in Slack when a new request is created in the selected template in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Slack using Zoho Flow. Whenever a new request is created in the selected template in ServiceDesk Plus Cloud, Zoho Flow automatically sends a message to the selected public channel in Slack. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new request is created in the selected template in ServiceDesk Plus Cloud.
- Zoho Flow sends a message to the selected public channel in Slack.
Send a message to the selected public channel in Slack when a new request is created in the selected template in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Slack
Send a message to the selected public channel in Slack when Trigger when a new release task is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Slack using Zoho Flow. Whenever Trigger when a new release task is created in ServiceDesk Plus Cloud, Zoho Flow automatically sends a message to the selected public channel in Slack. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when Trigger when a new release task is created in ServiceDesk Plus Cloud.
- Zoho Flow sends a message to the selected public channel in Slack.
Send a message to the selected public channel in Slack when Trigger when a new release task is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Slack
Send a message to the selected public channel in Slack when a new change is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Slack using Zoho Flow. Whenever a new change is created in ServiceDesk Plus Cloud, Zoho Flow automatically sends a message to the selected public channel in Slack. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new change is created in ServiceDesk Plus Cloud.
- Zoho Flow sends a message to the selected public channel in Slack.
Send a message to the selected public channel in Slack when a new change is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Slack
Build your own integrations between Slack and ServiceDesk Plus Cloud
Connect Slack and ServiceDesk Plus Cloud with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Slack and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Message starred
Triggers when a message is starred
Message posted to private channel
Triggers when a new message is posted to the selected private channel
User added
Triggers when a new user is added
Channel created
Triggers when a new channel is created
Message posted to public channel
Triggers when a new message is posted to the selected public channel
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Asset created
Triggers when a new asset is created
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Request updated in template
Triggers when an existing request is updated in the selected template
Task created
Triggers when a new task is created
Request created in template
Triggers when a new request is created in the selected template
Request created
Triggers when a new request is created
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Request updated
Triggers when the details of an existing request are updated
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
All Actions - Actions are the automated tasks
Send private channel message
Sends a message to the selected private channel
Update profile
Updates the profile information for the selected user
Set channel topic
Sets the topic for the selected channel
Send public channel message
Sends a message to the selected public channel
Fetch user - By username
Fetches the details of an existing user by username
Create reminder
Creates a new reminder
Create channel
Creates a new public channel
Fetch user - By name
Fetches the details of an existing user by name
Send direct message
Sends a direct message to the selected user
Fetch user - By ID
Fetches the details of an existing user by ID
Create problem
Creates a new problem
Create request
Creates a new request
Associate request with problem
Associates a request with a specific problem
Create requester
Creates a new requester
Create change
Creates a new change
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch solution topic
Fetches a solution topic by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
What is Slack?
Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.
Similar apps
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.
Paul Jozsef
Owner, Paul Jozsef Counselling & Coaching
Zoho Flow is a versatile and user-friendly platform that enables seamless integrations at a cost-effective price. Using Zoho Flow, we save at least $35,000 and over 3,500 hours in a year.
Pablo Silva
System Administrator, Ultravision
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
Frank Cowell
Founder and CEO, Revenue Ranch
