Integrate Slack with Zoho Assist

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Update the details of an existing unattended computer in Zoho Assist when a new message is posted to the selected public channel in Slack

Integrate Slack with Zoho Assist using Zoho Flow. Whenever a new message is posted to the selected public channel in Slack, Zoho Flow automatically updates the details of an existing unattended computer in Zoho Assist. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new message is posted to the selected public channel in Slack.
  2. Zoho Flow updates the details of an existing unattended computer in Zoho Assist.
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Update the details of an existing unattended computer in Zoho Assist when a new message is posted to the selected public channel in Slack

Slack + Zoho Assist

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Supported triggers and actions

Integrate Slack and Zoho Assist using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Message starred

Triggers when a message is starred

Message posted to private channel

Triggers when a new message is posted to the selected private channel

User added

Triggers when a new user is added

Channel created

Triggers when a new channel is created

Message posted to public channel

Triggers when a new message is posted to the selected public channel

Screen share session end

Triggers when a screen share session is ended

Device deleted

Triggers when a device is deleted

Device online

Triggers when a device is online

Device added

Triggers when a new device is added

Inbound request transferred

Triggers when a inbound request is transferred

Inbound request declined

Triggers when a inbound request is declined

Inbound request dropped

Triggers when a inbound request is dropped

Remote support session end

Triggers when a remote support session is ended

Inbound request delegated

Triggers when a inbound request is delegated

Unattended access session started

Triggers when a unattended access session is started

Inbound request picked

Triggers when a inbound request is picked

Remote support session customer joined

Triggers when a remote support session customer is joined

Unattended access session ended

Triggers when a unattended access session is ended

Inbound request expired

Triggers when a inbound request is expired

Remote support session started

Triggers when a remote support session is started

Inbound request created

Triggers when a new inbound request created

Screen share session started

Triggers when a screen share session is started

Device offline

Triggers when a device is offline

All Actions - Actions are the automated tasks

Send private channel message

Sends a message to the selected private channel

Update profile

Updates the profile information for the selected user

Set channel topic

Sets the topic for the selected channel

Send public channel message

Sends a message to the selected public channel

Fetch user - By username

Fetches the details of an existing user by username

Create reminder

Creates a new reminder

Create channel

Creates a new public channel

Fetch user - By name

Fetches the details of an existing user by name

Send direct message

Sends a direct message to the selected user

Fetch user - By ID

Fetches the details of an existing user by ID

Schedule session

Schedules a screen sharing session

Create unattended group

Creates a new unattended group

Create unattended session

Creates a new unattended session

Create session

Creates a new screen sharing session

Update unattended group

Updates the details of an existing unattended group

Update unattended computer

Updates the details of an existing unattended computer

Fetch unattended group

Fetches the details of an existing unattended group

Fetch unattended computer

Fetches the details of an existing unattended computer

What is Slack?

Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.

What is Zoho Assist?

Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow and Zoho's suite of products have helped us increase our efficiency by at least 50%. Thank you, Zoho, for such a wonderful software ecosystem.

Sanjay Batra

CEO, Infinite Solutions

Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, InterForm

With Zoho Flow as our integration engine, our productivity has increased at least five times. In some departments, it’s closer to ten.

David Mallo

CTO, Artico

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