Integrate Spoke with Zendesk
Send information between Spoke and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when any detail of an existing request is updated in Spoke
Integrate Spoke with Zendesk using Zoho Flow. Whenever any detail of an existing request is updated in Spoke, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when any detail of an existing request is updated in Spoke.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when any detail of an existing request is updated in Spoke
Spoke + Zendesk
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Supported triggers and actions
Integrate Spoke and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created
Triggers when a new request is created
Request updated
Triggers when any detail of an existing request is updated
Resource created
Triggers when a new resource is created
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
File request
Files a new request
Create text resource
Creates a new text resource in the knowledge base
Update request
Updates the details of an existing request
Fetch request by ID
Fetches the details of an existing request by ID
Fetch team by ID
Fetches the details of an existing team by ID
Fetch team by name
Fetches the details of an existing team by name
Fetch user by ID
Fetches the details of an existing user by ID
Fetch user by search term
Fetches the details of an existing user by the specified search term
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Spoke?
Spoke is an intelligent ticketing system that uses AI to manage workplace requests and give your employees easy access to the information and services they need.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Custom functions
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
