Integrate SupportBee with Apptio Targetprocess

Send information between SupportBee and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.

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Create a task in Apptio Targetprocess for new tickets created in SupportBee

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Apptio Targetprocess for new tickets created in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in Apptio Targetprocess.
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Create a task in Apptio Targetprocess for new tickets created in SupportBee

SupportBee + Apptio Targetprocess

Build your own integrations between SupportBee and Apptio Targetprocess

Connect SupportBee and Apptio Targetprocess with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Apptio Targetprocess using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Agent Reply

Triggers when an agent replies to a ticket

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

New build

Triggers when a new build is created

New iteration

Triggers when a new iteration is added

New user story

Triggers when a new user story is created

New project

Triggers when a new project is created

New feature

Triggers when new feature is created

New request

Triggers when a new request is created

New comment

Triggers when a new comment is added

New task

Triggers when a new task is created

New release

Triggers when a new release is created

New bug

Triggers when a new bug is created

New team iteration

Triggers when a new team iteration is added

New time record

Triggers when a new time record is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create time record

Creates a new time record

Create bug

Creates a new bug

Create build

Creates a new build

Create request

Creates a new request

Create user story

Creates a new user story

Add comment

Adds a new comment to an existing entity

Add requester to request

Creates a new requester and adds them to an existing request

Create feature

Creates a new feature

Create task

Creates a new task

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Apptio Targetprocess?

Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Relay Inc.

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input.

Louis Castellano

CEO and Owner, Ultravision

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, Master Liveaboards

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