Integrate SupportBee with Roll

Send information between SupportBee and Roll automatically, without writing any code, using Zoho Flow.

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Create action items in your Roll for newly generated tickets in SupportBee

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Roll for fresh tickets initiated in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in Roll.
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Create action items in your Roll for newly generated tickets in SupportBee

SupportBee + Roll

Build your own integrations between SupportBee and Roll

Connect SupportBee and Roll with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Roll using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Agent Reply

Triggers when an agent replies to a ticket

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Company created

Triggers when a new company is created

Time record created

Triggers when a new time record is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create task

Creates a new task

Create project

Creates a new project

Create company

Creates a new company

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Roll?

Roll is a project management application that lets you manage projects, track time, assign tasks and more.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Relay Inc.

Zoho Flow has streamlined our data management. We no longer have to worry about handwritten notes, transcription errors and data loss. It has eliminated the need to manually process data by ensuring it syncs automatically and in real time.

Karine McGraw

Deputy Director, Punta Galea

Zoho Flow has optimized our process and equipped us to make data-driven reports, decisions, and predictions in real time. We've improved our efficiency by over 70% by eliminating manual work. Zoho Flow helps create powerful integrations without the need for a developer. I strongly suggest that any organization running large amounts of data that needs to be automated in real time use Zoho Flow.

Dr. Hoàng Anh Tuấn

Deputy Head of Training, Master Liveaboards

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