Integrate SupportBee with TeamWave

Send information between SupportBee and TeamWave automatically, without writing any code, using Zoho Flow.

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Create action items in your TeamWave for newly generated tickets in SupportBee

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in TeamWave for new tickets created in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in TeamWave.
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Create action items in your TeamWave for newly generated tickets in SupportBee

SupportBee + TeamWave

Build your own integrations between SupportBee and TeamWave

Connect SupportBee and TeamWave with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and TeamWave using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Agent Reply

Triggers when an agent replies to a ticket

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create person

Creates a new person

Create task list

Creates a new task list

Create milestone

Creates a new milestone

Create activity

Creates a new activity

Create project

Creates a new project

Create deal

Creates a new deal

Create task

Creates a new task

Create organization

Creates a new organization

Create event

Creates a new event

Update event

Update the details of an existing event

Update organization

Updates the details of an existing organization

Update task

Updates the details of an existing task

Update deal

Updates the details of an existing deal

Update person

Updates the details of an existing person

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is TeamWave?

TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.

CRM HR Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Syncify

Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

Frank Cowell

Founder and CEO, Syncify

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, Master Liveaboards

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