Integrate Teamwork Desk with Asana
Send information between Teamwork Desk and Asana automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Asana for new tickets generated in Teamwork Desk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Asana for fresh tickets initiated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in the selected project in Asana.
Add new tasks to your Asana for new tickets generated in Teamwork Desk
Teamwork Desk + Asana
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Supported triggers and actions
Integrate Teamwork Desk and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New agent reply
Triggers when an agent sends a reply
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer reply
Triggers when a customer sends a reply
New ticket
Triggers when a new ticket is created
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
Thread edited
Triggers when a thread in the selected inbox is edited
Updated customer details
Triggers when the details of a customer are updated
Workspace or organization created
Triggers when a new workspace or organization is created
Subtask created
Triggers when a new subtask is created
Task created
Triggers when a new task is created
Project created
Triggers when a new project is created
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Task tagged
Triggers when a task is tagged in the selected project
Task completed
Triggers when an existing task is completed
User added
Triggers when a new user is added in the selected workspace
Task or subtask created
Triggers when a new task or subtask is created
Tag added
Triggers when a new tag is added in the selected workspace
Project updated
Triggers when the details of an existing project are updated
Team created
Triggers when a team is created in the selected organization
Task section changed
Triggers when a change is made to a task section
All Actions - Actions are the automated tasks
Link task to ticket
Links a task to a ticket
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Assign ticket
Assigns the selected ticket to a user
Update ticket
Updates the details of an existing ticket
Reply to ticket
Adds a reply to the selected ticket
Update customer
Updates the details of an existing customer
Unassign ticket
Unassigns the selected ticket
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Create subtask
Creates a new subtask under the specified task
Create task in project
Creates a new task with custom fields in the selected project
Create project in team
Creates a new project in the selected team
Create task
Creates a new task in the selected project
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create project from template
Creates a new project from the selected template
Add task to section
Adds a new task to the specified section
Create project in workspace
Creates a new project in the selected workspace
Create story
Creates a new story for the specified task
Update task
Updates the details of an existing task
Update project
Updates the details of an existing project
Update task in project
Updates the details (include custom fields) of an existing task
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
Fetch task
Fetches a task by its GID
Fetch user
Fetches the details of an existing user by email
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
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