Integrate Usedesk with Agiled
Send information between Usedesk and Agiled automatically, without writing any code, using Zoho Flow.
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Create action items in your Agiled for newly generated tickets in Usedesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Agiled for new tickets created in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Agiled.
Create action items in your Agiled for newly generated tickets in Usedesk
Usedesk + Agiled
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Supported triggers and actions
Integrate Usedesk and Agiled using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
Task created
Triggers when a new task is created
Product created
Triggers when a new product is created
Lead created
Triggers when a new lead is created
Client created
Triggers when a new client is created
Contract created
Triggers when a new contract is created
Employee created
Triggers when a new employee is created
All Actions - Actions are the automated tasks
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create ticket
Create a new ticket
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create client
Create a new client
Send chat message
Sends a chat message to the client in chat
Update client
Update details of a client
Update agent
Updates an existing agent
Update ticket
Update details of a ticket
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by ID
Fetch details of an agent using id
Create project
Creates a new project
Create product
Creates a new product
Create lead
Creates a new lead
Create client
Creates a new client
Create expense
Creates a new expense
Create ticket
Creates a new ticket
Create contract
Creates a new contract
Create employee
Creates a new employee
Create task
Creates a new task
Update product
Updates the details of an existing product
Update lead
Updates the details of an existing lead
Update employee
Updates the details of an existing employee
Update project
Updates the details of an existing project
Update contract
Updates the details of an existing contract
Fetch tax
Fetches the list of existing taxes
What is Usedesk?
Usedesk customer support application
Similar apps
What is Agiled?
Agiled is an all-in-one business management platform designed to help you manage employees, projects, tasks, track expenses, and send professional invoices.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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