Integrate Usedesk with Asana

Send information between Usedesk and Asana automatically, without writing any code, using Zoho Flow.

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Create a task in Asana for new tickets created in Usedesk

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Asana for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected project in Asana.
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Create a task in Asana for new tickets created in Usedesk

Usedesk + Asana

Build your own integrations between Usedesk and Asana

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Supported triggers and actions

Integrate Usedesk and Asana using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

Workspace or organization created

Triggers when a new workspace or organization is created

Subtask created

Triggers when a new subtask is created

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Task or subtask updated

Triggers when the details of an existing task or subtask are updated

Task tagged

Triggers when a task is tagged in the selected project

Task completed

Triggers when an existing task is completed

User added

Triggers when a new user is added in the selected workspace

Task or subtask created

Triggers when a new task or subtask is created

Tag added

Triggers when a new tag is added in the selected workspace

Project updated

Triggers when the details of an existing project are updated

Team created

Triggers when a team is created in the selected organization

Task section changed

Triggers when a change is made to a task section

All Actions - Actions are the automated tasks

Create agent

Creates a new agent

Add comment

Add a comment to a ticket

Create ticket

Create a new ticket

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create client

Create a new client

Send chat message

Sends a chat message to the client in chat

Update client

Update details of a client

Update agent

Updates an existing agent

Update ticket

Update details of a ticket

Fetch agent by email

Fetch details of an agent using email id

Fetch client

Fetch details of a client using id

Fetch ticket

Fetch details of a ticket using ticket id

Fetch agent by ID

Fetch details of an agent using id

Create subtask

Creates a new subtask under the specified task

Create task in project

Creates a new task with custom fields in the selected project

Create project in team

Creates a new project in the selected team

Create task

Creates a new task in the selected project

Duplicate project

Creates a duplicate copy of an existing project with a different name

Create project from template

Creates a new project from the selected template

Add task to section

Adds a new task to the specified section

Create project in workspace

Creates a new project in the selected workspace

Create story

Creates a new story for the specified task

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Update task in project

Updates the details (include custom fields) of an existing task

Fetch task in project

Fetches the details (including custom fields) of an existing task in a project by its GID

Fetch task

Fetches a task by its GID

Fetch user

Fetches the details of an existing user by email

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

What is Asana?

Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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