Integrate Usedesk with Freedcamp

Send information between Usedesk and Freedcamp automatically, without writing any code, using Zoho Flow.

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Generate a task within your Freedcamp for fresh tickets initiated in Usedesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Freedcamp for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected task list in Freedcamp.
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Generate a task within your Freedcamp for fresh tickets initiated in Usedesk

Usedesk + Freedcamp

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Supported triggers and actions

Integrate Usedesk and Freedcamp using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

New task

Triggers when a new task is created

All Actions - Actions are the automated tasks

Create agent

Creates a new agent

Add comment

Add a comment to a ticket

Create ticket

Create a new ticket

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create client

Create a new client

Send chat message

Sends a chat message to the client in chat

Update client

Update details of a client

Update agent

Updates an existing agent

Update ticket

Update details of a ticket

Fetch agent by email

Fetch details of an agent using email id

Fetch client

Fetch details of a client using id

Fetch ticket

Fetch details of a ticket using ticket id

Fetch agent by ID

Fetch details of an agent using id

Add comment

Adds a comment for the selected task

Create project

Creates a new project

Create task

Creates a new task in the selected task list

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

What is Freedcamp?

Freedcamp is a project management tool that lets you plan with calendars, set goals with tasks, and track ideas and discussions at one place.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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